Ryan Negri, a Tesla Model S owner was left stranded in Red Rock Canyon near Las Vegas after his car’s keyless smartphone application stopped working.
Negri used his smartphone application to unlock and start his car instead of the car keys, which he left back home, when he went out for a quick drive to go and take some photos of the surrounding mountains, the Telegraph reported.
Tesla’s keyless smartphone application feature lets owners to lock, unlock and start the cars remotely, as well as monitor their status. However, Negri’s trip didn’t go as planned though.
“Six miles down the road we decided to turn back, but before that, had to adjust Mozy & Millie’s car bed, so I exited the vehicle…bad idea,” Negri said on an Instagram post. “Need to restart the car now, but, with no cell service, my phone can’t connect to the car to unlock it.”
The driver wasn’t aware that there needed to be cellular service, otherwise there is no communication with the company’s servers and it’s impossible to start the car.
Negri’s wife walked back for just over 3km to find signal and called a friend to bring them the keys to the Tesla. Negri says that he will always have them with him from now on.