You could win an advanced driving course and a 1-year subscription to Car Magazine. Simply rely on Auto & General for a vehicle insurance quote and you’ll automatically be entered into the competition.
At Auto & General, we are always prepared for the unexpected. By relying on us for vehicle insurance you can enjoy peace of mind knowing that you’re backed by over three decades of experience.
Vehicle insurance is one of life’s necessities. Not only does it help you prepare for the unexpected, but it also gives you peace of mind knowing that you’re covered should anything happen to you.
Depending on your needs, you can select one of three vehicle insurance options – Comprehensive, Third Party, Fire and Theft and Third Party Only.
Comprehensive vehicle insurance covers more than just third-party claims if you get into an accident with another vehicle. It also covers accidental damage to your vehicle, theft, and damage caused by fire.
Third Party, Fire & Theft vehicle insurance covers the accidental damage caused to a third party’s vehicle and not that of your vehicle. You will be covered if your vehicle is stolen or damaged by fire.
Third-Party Only vehicle insurance is the most basic of our plans and is recommended for vehicles that have a relatively low financial value and are already paid off. As our most inexpensive package, it only covers damage caused to a third party. Theft, loss or damages caused by an accident to your vehicle will not be covered.
Over and above these three plans, our comprehensive vehicle insurance policyholders also have access to our BetterCar option. This cover will pay you out for a vehicle that’s written off by replacing it with a newer model that has fewer kilometres on the clock.
Experience these benefits when you choose us:
Our App
With over three decades of experience in the palm of your hand, you can rely on our app for everything from mobile crash detection and emergency medical assistance to viewing and managing your policy.*
*Benefits dependent on cover
Assist Benefits
Rely on our Home, Roadside and Accident, Trauma, Medical, Legal and Entertainment Assistance 24 hours a day, 7 days a week, 365 days a year.
Cash Back Plus
Receive a pay-out if you remain claim-free for four uninterrupted years. With Cash Back Plus, at a small additional fee, you will be entitled to a pay-out of either your entire first year’s premiums or up to 25% of all your premiums paid over those four years whichever is the lesser. Additional benefits include a Funeral Plan, Retrenchment Premium Waiver, Death Premium Waiver and Dreaded Disease Premium Waiver.
Service excellence is our promise to you. We ensure that:
○ You will always speak to a knowledgeable and experienced advisor
○ You will have access to your policy information and documents, 24/7
○ You will have assistance in case of an emergency, 24/7
○ You will be kept informed on the progress of your claim
○ You will have access to a dedicated claims consultant through your claims process
○ Your vehicle will be repaired right the first time
○ We will honour your claim if you have followed our claim certainty guidelines
○ Will pay your claim immediately
○ You will be able to rate our service after interacting with us
○ We will pay you R500 if we do not deliver on our promise to you
Our customers generally score us 9.2* out of 10 when asked how easy it was to interact with us. *Average score based on customer feedback following service interactions during January 2022.
Auto & General is a licenced non-life Insurer and FSP. Ts & Cs online.
