Starting in Stockholm, Volvo is launching a new service that will get your online shopping in under two hours. The goal however is to expand the service to several European cities this year and over 200 cities worldwide by 2025.
The pilot project is in collaboration with start-up company Urb-it, whose real-time delivery service ensures customers receiving online orders within two hours of clicking the buy button on their smartphones.
The service works by sending the “urber” your order, they’ll collect the items by presenting a special order code. Afterwards, they’ll take your package and deliver it straight to your personal car (Volvo) in under two hours.
“We understand the value of the In-car Delivery service we have developed. We’ve all had phone calls at work from delivery people trying to deliver packages to our homes that need to be signed for when there is no one home. With our In-car Delivery service we effectively turn your car into a delivery location and assign a one-time digital key to the delivery person, effectively eliminating delivery failure,” explained Bjorn Annwall, Volvo’s senior VP of marketing & sales.
Annwall went on to say that “If the package is not delivered in less than two hours, delivery is free,” which is a clever way to keep workers motivated and at the same time build trust with customers.
Urb-it will be added to Volvo’s current In-Car delivery service in Stockholm for a short trial period in 2016. The goal however is to expand the service to several European cities this year and over 200 cities worldwide by 2025.